Call Center in Pune
Are you planning to outsource customer support department? Or, do you seek a trusted team to handle your calls on your brand’s behalf? Trust us if the answer to any of these questions is yes.
Mayur Call Center is an organization you can trust for all your call center needs in Pune.
Call Center Services we offer in Pune
We offer virtually every solution related to the interaction of the customer with the brand. This involves order taking, lead generation, emergency response, and help desk. If you want to increase your sales by spreading the word about the product/service, trust us for the same. Our sales executives use their persuasive skills for selling the products/services of our clients. The successful achievement of targets by every process at our center testifies the quality we offer.
The art of communication
At Mayur, we don’t simply teach language skills to our customer support representatives. We nourish them through the art of communication. This involves teaching them active listening skills, persuasion skills, enunciation, emotions, and other vital aspects. As a result, the executives excel in every form of interaction with the customers, including sales, data collection, and customer support.
Since our inception, we have catered to the needs of businesses from different domains. Some of our clients are from industries like retail, automotive, healthcare, banking, tourism, and finance. Our esteemed clients include Startup Arena, iYogi, Buddy4Study, and ShopClues. Our teams are also well- versed in handling projects and initiatives by different departments of government.
Local Language Support
Apart from our solutions in English and Hindi, we have specialized teams with proficiency in local languages. The startups and corporate giants seeking the support of a call center in Pune to deal with customers in the local language can trust us.
Benefits to the companies
The companies in Pune get access to latest technology and customer support experts at a fraction of prices when compared to in-house processes. Also, they save and hassle spent on hiring and training the employees. The resources saved by outsourcing the process can be invested in bettering their core operations like manufacturing, research and development, finance, and marketing. The customer support executives we learn the entire process by heart. The quality assurance methods we utilize ensure that the quality remains intact as per the pre-set standards. Simply put, it’s like hiring your own set of experienced employees, but at prices that you can easily afford.
Features of our call center services in Pune
- Local Language Support
- A detailed report on a regular basis
- Use of effective training and hiring methods
- Customization of the process as per client’s business
- 24/7 solutions
The Next Steps:
- Connect with us today to discuss your requirements
- We will provide you with the free quote related to your project
- After the agreement of both the parties, documentation will take place
- We will deploy a team of dedicated experts for your project
- After the training related to your project, the project will go live