Outsourcing the call center services has always remained the first choice of a majority of companies from India. By outsourcing this process, they can save a lot of money and receive access to well-trained professionals. We, at Mayur Call Center, have always aspired to help our clients achieve business objectives through our call center outsourcing solutions.
Various brands and organizations choose us because of our focus on making the end customers feel comfortable through outstanding communication skills. Several firms from Gurgaon and Delhi/NCR have already enjoyed a boost in sales and customer loyalty with our call center outsourcing solutions.
Which services do we offer?
We provide a vast range of call center services at our Noida location, including:
- Inbound call center solutions
- Outbound call center solutions
- Third party verification
- Customer support
- Lead generation
- Back office solutions
- Credit card processing
Due to the possession of these features, companies from different regions of India choose us over other service providers.
We offer transparency at every stage of our call center processes. This means, our clients can see how the project is being executed. They also receive detailed reports on a regular basis that keeps them updated on progress.
Quality lies at the core of our call center solutions. A dedicated quality assurance team keeps track of performance of each agent employed at our Noida-based center. The QA team examines the call recordings of every agent to analyze the quality and identify the issue (if any).
Mayur is one of the call center outsourcing service providers from Delhi/NCR region that keeps the rates quite economical in spite of superior quality. You can get the pricing structure customized on the basis of factors like call volume, number of hours, term of contract, number of call center agents, etc.
Every employee hired at our call center facility has to go through the rigorous training. In this phase, a regular agent is turned into a call center expert, who is able to delight every customer with his/her excellent communication skills.
Give us a call for a free quote or to clarify your doubts: