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Call Center in Ahmedabad

The Outsourced Call Center That “Speaks Your Brand”

Call Center in Ahmedabad

Looking for finest call center solutions in Ahmedabad? Contact Mayur Call Center for all your requirements.

With decades of combined experience, Mayur Call Center is a one-stop destination for both inbound and outbound solutions.

Inbound call center solutions in Ahmedabad

Our customer support executives make sure that every time your customer contacts us, he/she gets maximum satisfaction. To ensure this, we emphasize on hiring the employees that are active listeners and fluent speakers. Learning about a new project isn’t a challenge for them.

We understand that several customers are tough to handle, especially when they are unsatisfied with a particular product or service. This is why we hire only those professionals who are patient and don’t get irritated with such difficult customers. Instead, they apply their persuasive skills to offer the best possible solution.

Outbound call center in Ahmedabad

If you are seeking a team of professionals that can generate hot leads for your product or service, trust Mayur Call Center. Different processes at this center have experts who specialize in lead generation.

There is also a separate group of individuals that knows the art and science of selling products and services via telephone. Whether you are looking for a team with expertise in English or local language, you will get every type of solution at our facility. The team also makes sure that there is no shortage of employees in case you want to scale-up your operations in the future.

Multi-channel support

Our call center services in Ahmedabad aren’t limited to voice interactions. Contact us for unrivaled customer interactions through email, chat support and even social media. In this present day and age, one can’t ignore the role of digital mediums like social networking platforms or chat support.

A frustrated customer doesn’t mind posting his/her experience with a brand on Facebook or Twitter. It becomes essential to respond immediately with the best possible response to neutralize the impact of the comment or social media post. This is where our social media experts come into the picture. There ensure that not only the issue of the customer is resolved but also make sure that other potential customers don’t form a negative image of the brand.

Similarly, our chat support experts ensure that every visitor gets an instant and appropriate response to his/her query. The reports of recent trends show that customers feel more satisfied when a human responds to their query instead of chatbots. The users start feeling irritated if they notice that the reply is automated. They start to feel that the brand doesn’t take them seriously. Avoid such scenarios by hiring a team of experts that knows what gives maximum satisfaction to the customers.

Features at a Glance

  • Multi-channel customer support
  • Detailed reports on a regular basis
  • A dedicated team of experts
  • Customization of the process as per client’s business
  • Local and international language experts

Contact us today for a free quote on call center solutions in Ahmedabad.

 
 

With a strength of more than 900 trained & highly qualified employees spread across centers in India.

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