Since its inception in 2012, Mayur Call Center has been offering B2C and B2B call center services. The company boasts an expertise in handling customer relationship functions of some esteemed organizations from across the India.
The company is not just limited to customer support function. It has specialization in telemarketing, lead generation, appointment setting and back office support.
With ultramodern technology and skilled workforce, the call center focuses on delivering finest possible results to its clients. Each of its delivery centers in India is dedicated to improving the bottom line of the clients.
Whenever this call center starts working on a project, the aim is to deliver more than what’s promised in service level agreement (SLA). In fact, this attitude has helped the company in generating a lot of business through referrals.
To deliver the finest solutions, Mayur invests in the regular training of its employees. This ensures that they acquire skills as per the changing trends of customer interactions. It also makes sure end customers feel delighted whenever they make contact with one of the agents from the company.
Mayur Call Center client list features leading e-commerce brands, small and mid-sized businesses, and some renowned market players. Popular brands from its clientele include Campus Shoes, Startup Arena, iYogi, Jindagilive, ShopClues, and Advance Hydro. Every process has a dedicated team of agents, along with quality assurance executives and managers.
The management team consists of professionals with decades of experience in call center operations. Their impressive experience and domain knowledge translates into the improved performance of clients’ business.
Mayur Call Center is currently the most trusted contact center in Delhi-NCR region. With each passing day, the focus is on evolving the quality of every service.